Lead Forward Deployed Engineer · Agentforce

Engineering systems.
Connecting possibilities.

Software architect and senior engineer building reliable cloud platforms, distributed systems, and AI-enabled products that turn complex operations into useful experiences.

CURRENTLY01 / 03

Designing the bridge between robust engineering and useful, human-centered products.

Cloud PlatformsEnterprise IntegrationAI ProductsSystem DesignTechnical Strategy

01 — PROFILE

Technology with a product mindset.

I work where architecture, distributed systems, applied AI, and product strategy meet. My focus is making complex technology dependable, observable, and genuinely useful to the people operating it.

My path spans more than two decades across enterprise platforms, e-commerce, telecommunications, consulting, education, and startups—from engineering work for Google through Globant to cloud platforms at Salesforce and forward-deployed AI with Agentforce.

01

Clarity over complexity

Architecture should make the next decision easier.

02

Reliability is a feature

Resilience, security, and observability belong in the product.

03

Human outcomes first

The best technical solution starts with the person using it.

02 — EXPERIENCE

Enterprise scale, end-to-end perspective.

2026 — PresentSalesforce · Agentforce

Lead Forward Deployed Engineer

Working close to customers and product teams to turn high-value AI opportunities into production solutions, bridging technical strategy, architecture, and delivery.

AgentforceApplied AISolution ArchitectureTechnical Strategy
2022 — PresentSalesforce · MuleSoft

Senior Software Engineer

Engineering for cloud integration platforms, with a focus on reliable services, API-led connectivity, and solving complex problems across distributed systems.

MuleSoftCloudHubJavaAPIsDistributed Systems
2020 — 2022Rappi

Senior Software Engineer

Backend and data-intensive systems using Kotlin, Java, Spring Boot, Kafka, MongoDB, PostgreSQL, Airflow, Snowflake, and Python.

KotlinJavaKafkaPostgreSQLAirflowSnowflake
2019 — 2020Mercado Libre

Senior Software Engineer

Go backend, cross-service product design, statistics, and machine-learning initiatives in a large-scale commerce ecosystem.

GoStatisticsProduct DesignMachine LearningPython
Earlier career
2013 — 2015

Solution Architect · Intraway

Product development, business analysis, engineering leadership, agile management, and telecom product certification.

2010 — 2013

Information Systems Architect · HP

Fraud management, mediation, and real-time charging solutions for telecommunications companies across the Americas.

2006 — 2010

Software Engineer · Globant

Software engineering and test automation for Google AdWords, Google TV Ads, and JWT.

2003 — 2006

Technical Consultant · HP

Java web development for network and mobile business units.

ContinuousEducation

Engineering, business, and product

Information Systems Engineer and MBA, with postgraduate studies in project management and business administration, CSPO background, and ongoing specialization in machine learning and applied AI.

Systems EngineeringMBACSPOProject ManagementMachine Learning

03 — SELECTED WORK

Systems designed around real needs.

INTEGRATION

Connected enterprises

APIs and integration patterns that connect platforms, teams, and business processes without sacrificing maintainability.

PLATFORMS

Resilient cloud systems

Services designed for observability, controlled failure, and sustainable operation at enterprise scale.

APPLIED AI

Useful AI experiences

LLMs, voice, retrieval, and tool use applied where they improve access, decisions, and everyday workflows.

04 — CONTACT

Have a complex problem?
Let's make it clear.

Open to conversations about software architecture, distributed systems, applied AI, and technical advisory for startups.

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